2. About Untether Labs
Untether Labs is a leader in healthcare information technology solutions that advance clinical, financial and operational results.
3. Information We Collect
Untether Labs’ primary goal in collecting personal data from you is to give you a meaningful, enjoyable and customized experience while using our websites and to allow us to develop new products and services that are relevant to visitors like you. Personal data also allows us to provide services and features that most likely meet your needs, and to customize our service to make your online experience smooth and efficient.
To provide access to certain information on our websites, we need to collect certain personal data identifying who you are, your e-mail address, phone number and your mailing address. Visitors may also be asked to select a user ID and password. If you opt not to provide your personal data, you can still access our websites; however, you may be unable to gain access to certain information.
Aggregate and statistical data
4. Sensitive Information
We will not collect sensitive information through our websites unless it is required. We ask that you not send us or share any sensitive personal data (e.g., government-issued or financial account numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, genetic, or biometric data, criminal background or trade union membership) unless we specifically request this information.
5. Children’s Information
Untether Labs’ website is not directed to minors. If you believe that we have mistakenly or unintentionally collected personal data of a minor through our website without appropriate consent, please notify us as detailed in our Contact Information section below so that we may immediately delete the information from our servers and make any other necessary corrections.
6. How we use your Information
We use personal data about you to improve our marketing and promotional efforts; to statistically analyze site usage; to improve our content and product offerings; and to customize our sites' content, layout and services. We may also use your personal data to deliver information to you that, in some cases, is targeted to your interests, new services and promotions. We believe these uses allow us to improve our site and better tailor it to meet our visitors' needs. Untether Labs may combine non-personal data collected automatically (e.g., through web log data) with your previously submitted personal data.
Aggregate and statistical data
Untether Labs uses web log information (such as your web browser, operating system, pages visited, etc.) to help us design our website, to identify popular features, and for other managerial purposes. However, web logs may be used if necessary to help identify any person attempting to break into or damage our website. We may share web log information with law enforcement agencies if we believe that we have evidence of a violation of computer security or related laws.
7. Legal Basis of Processing
We collect and process (i.e. use) personal data about you where we have lawful bases. In a majority of the cases, processing will be justified on the basis of:
In specific situations, we can collect and process your data with your consent.
When collecting your personal data, we will make clear to you which data is necessary in connection with a particular service.
In certain circumstances, we need customers’ personal data to comply with our contractual obligations.
If the law requires us to, we may need to collect and process your data.
In specific situations, we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom or interests.
8. How We Protect Your Information
Untether Labs is committed to keeping the data you provide us secure and will take reasonable precautions to protect your personal data from loss, misuse or alteration. Vendors, contractors, or partners of Untether Labs who have access to your personal data in connection with providing services for Untether Labs are required to keep the information confidential and are not permitted to use this information for any other purpose than to carry out the services they are performing for us. When necessary, we use secure connections on our web sites to protect information during its transmission. Access to your personal data is password-protected and we regularly monitor our system for possible vulnerabilities and attacks.
9. How Long We Retain your Information
Whenever we collect or process your personal data, we’ll only keep it for as long as is necessary for the purpose for which it was collected. At the end of that retention period, your data will either be deleted completely or anonymized, for example by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis and business planning.
10. How We May Share Your Information
Except as stated below, we will not share, trade or sell personal data of our visitors for use by any business. However, aggregated and statistical data from our visitors may be shared with our partners in a manner that does not identify you personally. For example, we may let a partner know that approximately "75% of our visitors use high speed connections or access our site after 7pm." We may share personal data with service providers or contractors that perform services for us and act at our direction. The services they provide may include such activities as direct mailing, fulfillment services, or e-mail campaigns. When you have agreed to receive such services, we also may share personal data with our business partners that provide joint offerings with us. When we do so, such business partners are restricted in using your data to provide the services you’ve agreed to.
Untether Labs may share your personal data with any person or company that acquires Untether Labs’ business or any portion of the Untether Labs business to which your personal data relates. Untether Labs will ensure that any person or company to which your personal data is transferred agrees to abide by the same privacy obligations as Untether Labs. Untether Labs also reserves the right to share personal data to respond to duly authorized information requests of governmental authorities or where required by law. We may also share personal data in responding to requests from law enforcement officials, government bodies or judicial authorities to address matters of personal or public safety, national security, litigation, investigations (including data security incident investigations), and other legal matters where the data is pertinent.
11. Cross-Border Data Transfers
Untether Labs operates international offices and has developed global data privacy and security practices designed to ensure that your personal data is appropriately handled and protected. Please note that personal data may be transferred, accessed and stored globally as necessary for the uses and disclosures stated above in accordance with this policy. By providing your personal data to Untether Labs you consent to Untether Labs transferring your personal data to its affiliates globally and to third party entities that provide services to Untether Labs.
For transfers of personal data between Untether Labs and its global affiliates as described above, Untether Labs maintains an intracompany data transfer agreement to ensure the adequate protection of your personal data.
12. Third-party Websites
13. Your Rights Over Your Information
If you are a California resident, you may be afforded certain additional rights under the California Consumer Privacy Act of 2018 regarding our use of your personal information. To learn more about your California privacy rights, visit our CALIFORNIA PRIVACY NOTICE.
14. Contact Information
If you have any questions that we have not answered, please contact our Data Protection Officer who will be pleased to help you:
Email us at Privacy (at) Untether Labs (dot) com
Or write to us at:
Untether Labs Inc
Attn: Privacy Officer
250 King Street
San Francisco, California, USA